A practical, scenario-based guide to recognising, responding to and recovering from incidents in real-world event and venue environments. The DSC Incident Response Playbook supports structured decision-making under pressure, helping teams assess situations, coordinate activity and act with clarity when it matters. Aligned with the intent of the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law), it focuses on proportionate, practical response across the full lifecycle – from escalation through to recovery and return to normal operations.
Designed for Responsible Persons, organisers and operational teams, it is a working resource to support live response, training and continuous improvement. See here for a preview of the contents pages: Contents – DSC Incident Response Playbook
Pay £15 to order your playbook or £24 for the resource bundle.
Overview of DSC Incident Response Playbook
The DSC Incident Response Playbook provides practical guidance to support venues and event organisers in recognising, responding to and recovering from a wide range of safety and security incidents.
It is designed for real-world environments – where situations evolve quickly, information may be incomplete and decisions need to be made under pressure.
Aligned with the intent of the Terrorism (Protection of Premises) Act 2025 (Martyn’s Law), the Playbook focuses on how response is applied in practice, not just how it is planned.
A Structured Approach to Incident Response
At its core, the Playbook supports a simple, repeatable model:
Recognise → Assess → Decide → Act → Review
This approach enables teams to:
Designed for Operational Use
The Playbook is structured around high-impact scenarios commonly encountered in events and venues, including:
Each scenario provides:
These are not rigid instructions, but practical frameworks that can be adapted to the situation at hand.
Supporting the Responsible Person
The Playbook supports Responsible Persons and operational teams in coordinating response rather than attempting to control every aspect of an incident.
It helps to:
From Planning to Readiness
The Playbook is intended to be used:
It works alongside the DSC Events & Venues Toolkit and Responsible Persons Training to support a joined-up approach to preparedness and resilience.
A Practical Working Resource
Designed for organisations of all sizes – from grassroots events to complex operations – the Playbook provides clear, accessible guidance that can be applied immediately.
